Shipping policy


Shipping Policy

We want to make sure your order reaches you safely and as quickly as possible. Please review our shipping information below.

Order Processing

  • Orders are typically processed within 1–3 business days after payment is confirmed.
  • Orders are not usually processed on weekends or public holidays.
  • Once your order has been shipped, you will receive a shipping confirmation and tracking information via email.

Shipping Times

Delivery times depend on your location and the shipping method available at checkout.

  • United States: 5–10 business days
  • International Orders: 7–15 business days

Please note that these are estimated delivery times, not guaranteed delivery dates. Delays may occur due to customs, weather, carrier disruptions, or other circumstances outside our control.

Shipping Costs

Available shipping options and applicable shipping fees will be displayed at checkout before you complete your purchase.

From time to time, we may offer free shipping promotions or other shipping offers.

Tracking Your Order

Once your order has shipped, you will receive a tracking number. Tracking information may take 24–48 hours to become active after the package has been handed over to the carrier.

Customs & Import Duties

For international orders, your country may charge customs duties, taxes, or other import fees. These charges are not included in the product price or shipping cost unless explicitly stated at checkout.

Any applicable customs or import charges are the responsibility of the customer.

Incorrect Address

Please make sure your shipping address is correct before completing your order.

If you provide an incorrect or incomplete address and the package is returned to us, additional shipping costs may apply if you request that the order be reshipped.

Lost or Delayed Packages

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check with household members, neighbors, and your local delivery carrier.

If your package is significantly delayed or appears to be lost in transit, contact our customer support team and we will do our best to assist you.

Questions

If you have any questions about your order or shipping, please contact our customer support team with your order number so we can assist you as quickly as possible.